Refund and Returns Policy

Effective Date: June 20, 2026

At Texas Birder Press, we want you to be delighted with your purchase. We carefully inspect, describe, and package every book we sell, especially our used and collectible books. If something isn’t right, we’ll do our best to make it right.

Used Books

Many of the books we sell are used, vintage, or out of print. Because of this, normal signs of age and wear should be expected.

We make every effort to:

  • Accurately describe the condition of each book
  • Include photographs of the actual item whenever possible
  • Note significant flaws such as writing, highlighting, torn dust jackets, or other defects

Please review the description and photographs carefully before purchasing.

Returns

We accept returns within 14 days of delivery if:

  • The item was damaged during shipping
  • The wrong item was sent
  • The item received differs significantly from the description on our website

If you believe one of these situations applies, please contact us through our website with:

  • Your order number
  • A brief explanation of the issue
  • Photographs of the item and any damage, if applicable

We will review the request promptly and work with you toward a fair solution.

Items Not Eligible for Return

We generally do not accept returns for:

  • Minor wear or imperfections that were shown in photos or described in the listing
  • Items purchased in “Fair” or “Reading Copy” condition unless there is an undisclosed defect
  • Orders returned because the customer changed their mind
  • Orders returned due to incorrect shipping addresses provided by the customer

Refunds

If a refund is approved, it will be issued to your original method of payment.

Depending on your bank or credit card company, refunds may take several business days to appear in your account.

Refunds may include:

  • Full purchase price
  • Original shipping charges, if the error was ours
  • Partial refunds in certain circumstances if both parties agree

Damaged Packages

If your order arrives damaged:

  1. Take photographs of the package and contents as soon as possible.
  2. Save all packaging materials.
  3. Contact us through our website within 7 days of delivery.

We package books carefully, but occasionally even the most carefully packed book encounters an overenthusiastic delivery truck or an especially determined corner of a sorting machine.

We will work with you to resolve the issue quickly.

Lost Packages

If tracking shows your package as delivered but you cannot locate it, please:

  • Check around your property
  • Ask neighbors or household members
  • Contact your local post office

If the package is still missing, contact us and we will do our best to assist you.

Questions?

If you have questions about your order, please contact us through the Contact page on TexasBirderPress.com.

We are a small independent publisher and bookstore, and we genuinely appreciate every customer who chooses to shop with us.

Thank you for supporting Texas Birder Press, where good books find new homes and every book has another story to tell.